Shipping and Return Information

Shipping

How long will it take to ship?

We will ship products within a couple of days depending on if it is a busy or slow time of year. We will notify you if shipping is delayed.

Do you ship internationally?

No, we ship within the US, including Alaska and Hawaii. Military APO and FPO are included also.

Returns

Your satisfaction is important to us! If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us upon receipt of merchandise. You may report a lost, broken or missing item by contacting us. 

Returns for non-defective, non-broken items must be made within 14 days.

There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.

Returns will not be accepted after 14 days of receiving merchandise.

Merchandise must be returned in it's original inner packing and must be in resalable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.